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Frequently Asked Questions

Registration

How do I register for a session?

Browse sessions on the home page, click one, choose your role, and click Register. You'll get a confirmation email. See Sessions for details.

I can't register as a presenter. Why?

A few possible reasons:

  • All presenter slots may be full.
  • Your community may require premium membership for presenting. Check with your admin.
  • The session may be closed or cancelled.

Can I change my role after registering?

You can't change your own role directly. Cancel your registration and re-register with a different role, or ask an admin to change it for you.

How do I cancel my registration?

Open the session detail page and click Cancel Registration. You'll receive a confirmation email, and your slot opens for someone else.

Profiles

How do I set up my profile?

Sign in, go to Dashboard > Profile, and fill in your photo, bio, links, and how to connect. Changes auto-save. See Your Profile.

How do I appear in the member directory?

Toggle Publish Profile on in your profile settings. Your profile card will appear in the directory for other members to browse.

Can I control what's shown on my profile?

Yes. You control:

  • Whether your profile is published (visible in the directory)
  • Whether your activity history (past sessions) is shown
  • What links and bio information you share

What photo formats are accepted?

JPEG, PNG, and WebP, up to 5 MB. Photos are automatically resized and converted to JPEG.

Email

I'm not receiving emails. What should I do?

  1. Check your spam/junk folder.
  2. Search for emails from your community's sender address.
  3. Make sure you're using the same email you signed in with.
  4. Ask your admin to verify email templates are active.

See Email Notifications for more details.

When do I get reminder emails?

You'll receive reminders 24 hours and 1 hour before the session, as long as those templates are active.

The meeting link is included in your reminder emails and visible on the session detail page after you register. Look for the Join Meeting button.

Calendar

How do I add sessions to my calendar?

Two ways:

  1. Subscribe to the community's Google Calendar to see all sessions. See Calendar.
  2. Use the calendar links in registration and reminder emails to add individual sessions (Google Calendar, Outlook, or iCal).

Do calendar events update automatically?

Yes. If Google Calendar sync is configured, events are updated when session details change, participants register, or roles are modified.

After registering, the meeting link appears on the session detail page as a "Join Meeting" button. It's also included in your reminder emails (24h and 1h before the session).

The admin may not have added a meeting URL to the session yet. Check back closer to the session start time, or contact your admin.

Premium & Membership

What does "premium" mean in MicroTalks?

Some communities gate certain roles (presenter, host) behind premium status. Premium members are those with an active Office Hours membership or who are site admins.

How do I become a premium member?

Check with your community admin. Premium status is typically granted through an Office Hours membership. The label (e.g., "Office Hours", "Pro") varies by community.

Can I still attend sessions without premium?

Yes. Guest registration is always available to all members, regardless of premium status.

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